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FAQ
Have questions? We're here to help. Below are answers to some of the most common questions about shopping, payments, and shipping at JAYZ Wear.
Shopping
We offer premium Peshawari sandals, leather jackets, leather wallets, and high-quality cotton T-shirts designed for style, comfort, and durability.
Each product includes a detailed size guide to help you find the perfect fit. If you need assistance, our support team is happy to help.
Yes. Our leather products are crafted from high-quality genuine leather to ensure long-lasting durability and a premium finish.
Yes. We accept returns and exchanges according to our return policy. Please contact our customer support within the eligible return period for assistance.
Payment
We accept major credit and debit cards, secure online payment gateways, and other payment options available during checkout.
Absolutely. All transactions are processed through secure, encrypted payment gateways to protect your personal and financial information.
Shipping
Yes, we offer reliable shipping across Canada. Delivery times may vary depending on your location.
Most orders are processed within 1–2 business days and typically arrive within 3–7 business days.
Yes. Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your delivery.
If you receive a damaged, defective, or incorrect item, please contact our customer support as soon as possible. We’ll work quickly to resolve the issue with a replacement or refund.
